ROBERT MAYER

HOW TO WIN ANY ARGUMENT WITHOUT RAISING YOUR VOICE, LOSING YOUR COOL, OR COMING TO BLOWS -- ADVANTAGE QUEST PUBLICATIONS PETALING JAYA 2012

250 PAGES ; 23 CM

ISBN:  9789833832514

INCLUDES INDEX 

1. INTERPERSONAL CONFLICT  2. CONFLICT (PSYCHOLOGY) 

153.6 MAY 2012